How often would you say your interactions occur face-to-face versus emails and phone calls?
Face-to-face communication has given way to other forms of daily interactions. Virtual communication refers to our interactions when they are not face-to-face. We commonly use webcams, voicemails, and emails to connect in our workplace and personal lives. Connecting virtually is a fact of today's business world and how well we interact does impact our productivity and how successful we can be.