Bad performance management costs a lot and delivers little. Why? Managers focus on forms, systems and processes. What they need to focus on is the quality of their conversations.

Mind Gym’s academic research and 10 years of experience with top Fortune and FTSE companies has revealed the five vital ingredients for dynamic performance conversations that deliver business results:

  • Stretching goals with bi-weekly feedback
  • Consistent differentiation
  • Commercial coaching
  • Job crafting
  • Employees take responsibility