Have you ever felt others are speaking a different language than you, even though it's really the same language?
Communication is the exchange of information and ideas with others, but it's not always received as it was intended. We've all had times where we've rolled our eyes (maybe internally), let out a long sigh of frustration, or been completely dumbfounded at the message. What is this person trying to tell me?! What about those confusing email responses showing how they completely misunderstood you? You try again and again, and the emails are flying back and forth with no end in sight.
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