Your client says, 'That's not me!' How prepared are you when they question their DISC results?
It's a given some clients will react strongly or pushback against their DISC assessment results. What should you do at this critical moment in the feedback session?
As their DISC facilitator, your focus is helping them use their results to build self-awareness and a clearer path to success. It is challenging when your client hasn't fully processed the feedback information, has blind spots, or is not ready to acknowledge aspects of who they are and how they show up to others.
Here are some tips to help you handle pushback.
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